{"id":31,"date":"2026-04-09T09:25:51","date_gmt":"2026-04-09T07:25:51","guid":{"rendered":"https:\/\/francescocapuzzi.com\/?page_id=31"},"modified":"2026-07-15T13:23:22","modified_gmt":"2026-07-15T11:23:22","slug":"home","status":"publish","type":"page","link":"https:\/\/francescocapuzzi.com\/","title":{"rendered":"Homepage"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-container-core-group-is-layout-9875de16 wp-block-group-is-layout-constrained\" style=\"padding-right:var(--wp--preset--spacing--20);padding-left:var(--wp--preset--spacing--20)\">\n<div class=\"wp-block-group alignfull has-custom-case-study-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-36f65c2d wp-block-group-is-layout-constrained\" style=\"border-top-left-radius:10px;border-top-right-radius:10px;border-bottom-left-radius:10px;border-bottom-right-radius:10px;margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-columns are-vertically-aligned-top is-layout-flex wp-container-core-columns-is-layout-a0d91a25 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-container-core-column-is-layout-2dfd3dab wp-block-column-is-layout-flow\" style=\"padding-right:0;padding-left:0;flex-basis:60%\">\n<figure class=\"wp-block-image aligncenter size-full is-resized is-style-rounded is-style-rounded--1\"><img loading=\"lazy\" decoding=\"async\" width=\"1084\" height=\"1166\" src=\"https:\/\/francescocapuzzi.com\/wp-content\/uploads\/2026\/04\/FotoApr11-edited.png\" alt=\"Foto di Francesco Capuzzi\" class=\"wp-image-88\" style=\"aspect-ratio:0.9294829573522148;object-fit:cover;width:422px;height:auto\" srcset=\"https:\/\/francescocapuzzi.com\/wp-content\/uploads\/2026\/04\/FotoApr11-edited.png 1084w, https:\/\/francescocapuzzi.com\/wp-content\/uploads\/2026\/04\/FotoApr11-edited-279x300.png 279w, https:\/\/francescocapuzzi.com\/wp-content\/uploads\/2026\/04\/FotoApr11-edited-952x1024.png 952w, https:\/\/francescocapuzzi.com\/wp-content\/uploads\/2026\/04\/FotoApr11-edited-768x826.png 768w\" sizes=\"auto, (max-width: 1084px) 100vw, 1084px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<h1 class=\"wp-block-heading has-custom-blu-claude-color has-text-color has-link-color wp-elements-1\"><strong>Consulente Strategico di Customer Experience e <strong>Customer <\/strong>Data Analysis<\/strong><\/h1>\n\n\n\n<p class=\"has-custom-blu-claude-color has-text-color has-link-color has-medium-font-size wp-elements-2 wp-block-paragraph\"><strong>Aiuto freelance e partite iva che vendono servizi <\/strong>a identificare cosa <strong>conta maggiormente<\/strong> per i propri clienti, per <strong>allineare aspettative e offerta<\/strong> e <strong>vendere di pi\u00f9<\/strong>.<\/p>\n\n\n\n<p class=\"has-custom-blu-claude-color has-text-color has-link-color has-medium-font-size wp-elements-3 wp-block-paragraph\">Raccolgo e analizzo i <strong>veri feedback<\/strong> dei clienti per migliorare quello che <strong>davvero influenza il riacquisto<\/strong>, trasformando <em>informazioni in azioni concrete per aumentare le vendite<\/em>.<\/p>\n\n\n\n<style>\n  \/* Container to handle the centering *\/\n  .cal-button-wrapper {\n    display: flex;\n    justify-content: center;\n    width: 100%;\n    padding: 20px 0; \/* Adds a little space above and below *\/\n  }\n\n  .cal-button-custom {\n    background-color: #1d5c72; \n    color: #ffffff; \n    padding: 12px 24px; \n    border: none; \n    border-radius: 5px; \n    cursor: pointer; \n    font-size: 16px; \n    font-family: 'Montserrat', sans-serif;\n    font-weight: 600;\n    transition: background-color 0.3s ease;\n    text-decoration: none;\n    display: inline-block;\n  }\n\n  .cal-button-custom:hover {\n    background-color: #337c7f;\n  }\n<\/style>\n\n<div class=\"cal-button-wrapper\">\n  <button \n    class=\"cal-button-custom\"\n    data-cal-link=\"francesco.capuzzi\/15min\" \n    data-cal-namespace=\"15min\" \n    data-cal-config='{\"layout\":\"month_view\",\"useSlotsViewOnSmallScreen\":\"true\"}'\n    type=\"button\">\n    Prenota una call conoscitiva \n  <\/button>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<!-- Cal element-click embed code begins -->\n<script type=\"text\/javascript\">\n  (function (C, A, L) { let p = function (a, ar) { a.q.push(ar); }; let d = C.document; C.Cal = C.Cal || function () { let cal = C.Cal; let ar = arguments; if (!cal.loaded) { cal.ns = {}; cal.q = 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-->\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\" style=\"margin-top:var(--wp--preset--spacing--30)\"><strong>I miei servizi<\/strong><\/h2>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-custom-gradiente-blu-color has-alpha-channel-opacity has-custom-gradiente-blu-background-color has-background is-style-wide\" style=\"margin-top:var(--wp--preset--spacing--20);margin-bottom:0\"\/>\n\n\n<style>\n    @import url('https:\/\/fonts.googleapis.com\/css2?family=Montserrat:ital,wght@0,400;0,700;0,900;1,400;1,700;1,900&display=swap');\n\n    .my-pricing-grid {\n        display: grid;\n        grid-template-columns: repeat(3, 1fr);\n        gap: 20px;\n        font-family: 'Montserrat', sans-serif;\n        color: #1d5c72;\n        margin: 20px 0;\n        align-items: stretch;\n    }\n\n    .pricing-card {\n        display: grid;\n        \/* Definiamo le altezze delle righe *\/\n        grid-template-rows: 100px 80px 70px 40px 140px 40px 1fr 100px 70px;\n        background: #f6f9fb;\n        padding: 35px 25px;\n        border-radius: 10px;\n    }\n\n    \/* ALLINEAMENTO IN ALTO *\/\n    .pricing-card > div, .pricing-card > ul {\n        margin: 0;\n        display: flex;\n        align-items: flex-start; \/* Allinea il testo in alto *\/\n        padding-top: 5px; \/* Piccolo spazio sopra il testo *\/\n    }\n\n    .card-title {\n        font-size: 24px;\n        font-weight: 900;\n        font-style: italic;\n        text-transform: uppercase;\n        line-height: 1.1;\n    }\n\n    .card-subtitle { font-size: 15px; font-weight: 500; line-height: 1.4; }\n    .card-price { font-size: 15px; font-weight: 700; }\n    .section-label { font-size: 19px; font-weight: 800; }\n    .card-description { font-size: 15px; line-height: 1.5; }\n    \n    .card-features { \n        font-size: 15px; \n        list-style: none; \n        padding: 0; \n        display: block !important; \n        padding-top: 10px;\n    }\n\n    .card-features li {\n        margin-bottom: 12px;\n        position: relative;\n        padding-left: 25px;\n        line-height: 1.4;\n    }\n\n    .card-features li::before {\n        content: '\u2713';\n        position: absolute;\n        left: 0;\n        font-weight: bold;\n    }\n\n    .card-quote { \n        font-size: 15px; \n        font-style: italic; \n        font-weight: 700; \n        border-top: 1px solid rgba(26,59,80,0.1);\n        line-height: 1.4;\n        padding-top: 15px !important;\n    }\n\n    \/* Il bottone rimane centrato per estetica *\/\n    .card-button {\n        background-color: #1d5c72;\n        color: #ffffff !important;\n        display: flex;\n        align-items: center;\n        justify-content: center;\n        text-decoration: none;\n        font-weight: bold;\n        text-transform: uppercase;\n        font-size: 14px;\n        border-radius: 5px;\n        transition: background 0.3s ease;\n        text-align: center;\n        padding: 10px;\n    }\n\n    .card-button:hover { background-color: #337c7f; }\n\n    @media (max-width: 950px) {\n        .my-pricing-grid { grid-template-columns: 1fr; }\n        .pricing-card { grid-template-rows: auto; gap: 20px; }\n    }\n<\/style>\n\n<div class=\"my-pricing-grid\">\n    \n    <div class=\"pricing-card\">\n        <div class=\"card-title\">Know your<br>chickens<\/div>\n        <div class=\"card-subtitle\">Monitoraggio continuo di feedback, soddisfazione e bisogni dei tuoi clienti<\/div>\n        <div class=\"card-price\">\u20ac 150 + iva al mese x 12 mesi<\/div>\n        <div class=\"section-label\">Ti serve se:<\/div>\n        <div class=\"card-description\">I tuoi clienti comprano solo una volta e devi di continuo trovare nuovi clienti<\/div>\n        <div class=\"section-label\">Cosa ottieni:<\/div>\n        <ul class=\"card-features\">\n            <li>Attraverso i dati, scopro di cosa hanno ancora bisogno i tuoi vecchi clienti cos\u00ec da farli tornare da te per nuovi servizi<\/li>\n            <li>Analizzo la soddisfazione ed eventuali criticit\u00e0 nei punti di contatto tra te e i clienti, durante tutta la fase dal preventivo alla consegna del lavoro<\/li>\n        <\/ul>\n        <div class=\"card-quote\">Se il viaggio dei clienti \u00e8 faticoso, \u00e8 difficile che si riparta insieme<\/div>\n        <a href=\"https:\/\/francescocapuzzi.com\/index.php\/scopri-know-your-chickens\/\" class=\"card-button\">Scopri di pi\u00f9 su Know your chickens<\/a>\n    <\/div>\n\n    <div class=\"pricing-card\">\n        <div class=\"card-title\">Know your<br>audience<\/div>\n        <div class=\"card-subtitle\">Analisi dei bisogni del tuo pubblico e della loro disponibilit\u00e0 a pagare<\/div>\n        <div class=\"card-price\">\u20ac 1000 + iva<\/div>\n        <div class=\"section-label\">Ti serve se:<\/div>\n        <div class=\"card-description\">Hai un pubblico che ti segue ma che non acquista<\/div>\n        <div class=\"section-label\">Cosa ottieni:<\/div>\n        <ul class=\"card-features\">\n            <li>Attraverso i dati, scopro per cosa il tuo pubblico \u00e8 davvero disposto a pagare, cos\u00ec puoi intervenire sulla tua offerta<\/li>\n            <li>Analizzo da chi \u00e8 composto il tuo pubblico, per verificare se stai effettivamente raggiungendo il tuo target<\/li>\n        <\/ul>\n        <div class=\"card-quote\">Allineare l\u2019offerta ai bisogni \u00e8 un\u2019arte e dei buoni dati sono gli strumenti del mestiere<\/div>\n        <a href=\"https:\/\/francescocapuzzi.com\/index.php\/know-your-audience\/\" class=\"card-button\">Scopri di pi\u00f9 su Know your audience<\/a>\n    <\/div>\n\n    <div class=\"pricing-card\">\n        <div class=\"card-title\">Consulenza di<br>90 minuti<\/div>\n        <div class=\"card-subtitle\">Tutta la mia attenzione e esperienza, al tuo servizio, per 90 minuti<\/div>\n        <div class=\"card-price\">\u20ac 150 + iva<\/div>\n        <div class=\"section-label\">Ti serve se:<\/div>\n        <div class=\"card-description\">Vuoi un piccolo aiuto nella raccolta o analisi di dati sui tuoi clienti<\/div>\n        <div class=\"section-label\">Ad esempio ottieni:<\/div>\n        <ul class=\"card-features\">\n            <li>Un breve questionario che puoi mandare ai tuoi clienti per raccogliere utili feedback<\/li>\n            <li>L&#8217;analisi dei dati che hai gi\u00e0 raccolto dai clienti con un questionario<\/li>\n            <li>Una guida su come raccogliere, ordinare e analizzare i dati sui tuoi clienti (per costruire un CRM)<\/li>\n        <\/ul>\n        <div class=\"card-quote\">Se li torturi abbastanza i dati ti diranno quello che vuoi sapere<\/div>\n        <a href=\"https:\/\/francescocapuzzi.com\/index.php\/contatti\/\" class=\"card-button\">Scrivimi per prenotare una Consulenza di 90 minuti<\/a>\n    <\/div>\n\n<\/div>\n\n\n<div class=\"wp-block-group has-custom-blu-claude-color has-custom-case-study-background-color has-text-color has-background has-link-color wp-elements-4 has-global-padding is-layout-constrained wp-container-core-group-is-layout-bc905f06 wp-block-group-is-layout-constrained\" style=\"border-top-left-radius:10px;border-top-right-radius:10px;border-bottom-left-radius:10px;border-bottom-right-radius:10px;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20);padding-left:var(--wp--preset--spacing--20)\">\n<h2 class=\"wp-block-heading has-text-align-center\" style=\"margin-top:var(--wp--preset--spacing--30)\"><strong>Chi sono<\/strong><\/h2>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-custom-blu-claude-color has-alpha-channel-opacity has-custom-blu-claude-background-color has-background is-style-wide\" style=\"margin-top:var(--wp--preset--spacing--20);margin-bottom:0\"\/>\n\n\n\n<div class=\"wp-block-group has-custom-blu-claude-color has-text-color has-link-color wp-elements-5 is-vertical is-layout-flex wp-container-core-group-is-layout-831b2db5 wp-block-group-is-layout-flex\">\n<p class=\"has-custom-blu-claude-color has-text-color has-link-color wp-elements-6 wp-block-paragraph\">Sono <strong>Francesco Capuzzi<\/strong> e ti aiuto a sviluppare <strong>servizi in sintonia con i bisogni<\/strong> dei tuoi clienti e del tuo pubblico, per vendere di pi\u00f9.<\/p>\n\n\n\n<p class=\"has-custom-blu-claude-color has-text-color has-link-color wp-elements-7 wp-block-paragraph\">Dopo 10 anni da dipendente, mi sono messo in proprio per fornire ad un <strong>prezzo accessibile<\/strong> competenze solitamente offerte da costose societ\u00e0 di consulenza.<\/p>\n\n\n\n<p class=\"has-custom-blu-claude-color has-text-color has-link-color wp-elements-8 wp-block-paragraph\">Sono un <strong>nerd di analisi dei dati e di statistica<\/strong> applicate allo studio dei comportamenti delle persone. Ho un dottorato in sociologia e analisi dei dati, e ho lavorato in grandi societ\u00e0 di consulenza, seguendo progetti di <strong>Customer Experience<\/strong> in diversi settori.<\/p>\n\n\n\n<p class=\"has-custom-blu-claude-color has-text-color has-link-color wp-elements-9 wp-block-paragraph\">Sono una <strong>persona empatica, aperta e curiosa<\/strong>, che si annoia in fretta davanti ad attivit\u00e0 ripetitive e poco stimolanti. Mi danno invece energia progetti in cui posso <strong>aiutare le persone a raggiungere i propri obiettivi<\/strong> in modo sereno, tramite decisioni strategiche <strong>basate sui dati<\/strong>.<\/p>\n\n\n\n<p class=\"has-custom-blu-claude-color has-text-color has-link-color wp-elements-10 wp-block-paragraph\">Ho un <strong>approccio diretto e informale<\/strong> alla comunicazione e alla collaborazione, ma allo stesso tempo metto la <strong>gentilezza, il rispetto e la correttezza<\/strong> al centro della relazione.<\/p>\n\n\n\n<p class=\"has-custom-blu-claude-color has-text-color has-link-color wp-elements-11 wp-block-paragraph\">Nel mio lavoro, cos\u00ec come nella vita, ho uno <strong>sguardo analitico e attento ai dettagli<\/strong>, con punte di perfezionismo (ma ci sto lavorando \ud83d\ude05).<\/p>\n\n\n\n<p class=\"has-custom-blu-claude-color has-text-color has-link-color wp-elements-12 wp-block-paragraph\">Nel tempo libero mi piace <strong>leggere <\/strong>(soprattutto gialli, fantascienza e fumetti) e <strong>viaggiare <\/strong>con il mio camper Norberto.<\/p>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center has-custom-blu-claude-color has-text-color has-link-color wp-elements-13\"><strong>Se vuoi vendere di pi\u00f9, ti aiuto a scoprire quello di cui hanno davvero bisogno i tuoi clienti<\/strong><\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-custom-blu-claude-color has-custom-case-study-background-color has-text-color has-background has-link-color wp-elements-14 has-global-padding is-layout-constrained wp-container-core-group-is-layout-bc905f06 wp-block-group-is-layout-constrained\" style=\"border-top-left-radius:10px;border-top-right-radius:10px;border-bottom-left-radius:10px;border-bottom-right-radius:10px;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20);padding-left:var(--wp--preset--spacing--20)\">\n<h2 class=\"wp-block-heading has-text-align-center\" style=\"margin-top:var(--wp--preset--spacing--30)\"><strong>Dicono di me<\/strong><\/h2>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-custom-blu-claude-color has-alpha-channel-opacity has-custom-blu-claude-background-color has-background is-style-wide\" style=\"margin-top:var(--wp--preset--spacing--20);margin-bottom:0\"\/>\n\n\n\n<blockquote class=\"wp-block-quote has-text-align-left is-style-default has-border-color has-custom-blu-claude-border-color has-custom-case-study-background-color has-background is-layout-flow wp-block-quote-is-layout-flow\" style=\"border-width:1px\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-3a88641f wp-block-group-is-layout-flex\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-3a88641f wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:60%\">\n<p class=\"has-text-align-left has-custom-blu-claude-color has-text-color has-link-color has-medium-font-size wp-elements-15 wp-block-paragraph\" style=\"line-height:1.7\">&#8220;<strong>Lavorare con Francesco \u00e8 semplice<\/strong>: ti aiuta a mettere a fuoco quando intorno a te c&#8217;\u00e8 un po&#8217; di nebbia. Con le giuste domande e, soprattutto, con l&#8217;analisi delle risposte e i report che ti restituisce, <strong>ottieni gli spunti di riflessione, cambiamento e operativit\u00e0<\/strong> <strong>necessari ad aggiustare la rotta <\/strong>delle tue azioni all&#8217;interno di progetti importanti&#8221;<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:40%\">\n<figure class=\"wp-block-image aligncenter size-full is-resized has-custom-border\"><img loading=\"lazy\" decoding=\"async\" width=\"2500\" height=\"1667\" src=\"https:\/\/francescocapuzzi.com\/wp-content\/uploads\/2026\/05\/Foto-profilo-Chiara-Battaglioni.jpg\" alt=\"\" class=\"wp-image-568\" style=\"border-radius:100px;aspect-ratio:1;object-fit:cover;width:80px\" srcset=\"https:\/\/francescocapuzzi.com\/wp-content\/uploads\/2026\/05\/Foto-profilo-Chiara-Battaglioni.jpg 2500w, https:\/\/francescocapuzzi.com\/wp-content\/uploads\/2026\/05\/Foto-profilo-Chiara-Battaglioni-300x200.jpg 300w, https:\/\/francescocapuzzi.com\/wp-content\/uploads\/2026\/05\/Foto-profilo-Chiara-Battaglioni-1024x683.jpg 1024w, https:\/\/francescocapuzzi.com\/wp-content\/uploads\/2026\/05\/Foto-profilo-Chiara-Battaglioni-768x512.jpg 768w, https:\/\/francescocapuzzi.com\/wp-content\/uploads\/2026\/05\/Foto-profilo-Chiara-Battaglioni-1536x1024.jpg 1536w, https:\/\/francescocapuzzi.com\/wp-content\/uploads\/2026\/05\/Foto-profilo-Chiara-Battaglioni-2048x1366.jpg 2048w\" sizes=\"auto, (max-width: 2500px) 100vw, 2500px\" \/><\/figure>\n\n\n\n<p class=\"has-text-align-center has-custom-blu-claude-color has-text-color has-link-color wp-elements-16 wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--10);margin-bottom:0\"><strong>Chiara Battaglioni<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center has-contrast-3-color has-text-color has-small-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:300\">Professional Organizer<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/blockquote>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-custom-blu-claude-color has-custom-case-study-background-color has-text-color has-background has-link-color wp-elements-17 has-global-padding is-layout-constrained wp-container-core-group-is-layout-bc905f06 wp-block-group-is-layout-constrained\" style=\"border-top-left-radius:10px;border-top-right-radius:10px;border-bottom-left-radius:10px;border-bottom-right-radius:10px;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20);padding-left:var(--wp--preset--spacing--20)\">\n<h2 class=\"wp-block-heading has-text-align-center\" style=\"margin-top:var(--wp--preset--spacing--30)\"><strong>Ultimi articoli del blog<\/strong><\/h2>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-custom-blu-claude-color has-alpha-channel-opacity has-custom-blu-claude-background-color has-background is-style-wide\" style=\"margin-top:var(--wp--preset--spacing--20);margin-bottom:0\"\/>\n\n\n\n<div class=\"wp-block-group alignfull has-custom-css has-global-padding is-layout-constrained wp-container-core-group-is-layout-499047b2 wp-block-group-is-layout-constrained wp-custom-css-e4e98104\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-right:var(--wp--preset--spacing--50);padding-bottom:0;padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-query has-custom-css is-layout-flow wp-block-query-is-layout-flow wp-custom-css-66788f57\"><ul style=\"padding-top:var(--wp--preset--spacing--10)\" class=\"wp-block-post-template is-layout-flow wp-container-core-post-template-is-layout-4ac29400 wp-block-post-template-is-layout-flow\"><li class=\"wp-block-post post-752 post type-post status-publish format-standard has-post-thumbnail hentry category-come-vendere-di-piu-ai-clienti-esistenti\">\n\n<div style=\"height:1rem;width:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-3a88641f wp-block-group-is-layout-flex\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-3a88641f wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\"><figure style=\"padding-top:0\" class=\"wp-block-post-featured-image\"><a href=\"https:\/\/francescocapuzzi.com\/index.php\/2026\/07\/22\/i-kpi-da-monitorare-nel-viaggio-della-cliente\/\" target=\"_self\" ><img loading=\"lazy\" decoding=\"async\" width=\"2510\" height=\"1276\" src=\"https:\/\/francescocapuzzi.com\/wp-content\/uploads\/2026\/07\/KPI_def.png\" class=\"attachment-full size-full wp-post-image\" alt=\"I KPI da monitorare nel viaggio della cliente\" style=\"width:100%;height:auto;width:100%;object-fit:contain;\" srcset=\"https:\/\/francescocapuzzi.com\/wp-content\/uploads\/2026\/07\/KPI_def.png 2510w, https:\/\/francescocapuzzi.com\/wp-content\/uploads\/2026\/07\/KPI_def-300x153.png 300w, https:\/\/francescocapuzzi.com\/wp-content\/uploads\/2026\/07\/KPI_def-1024x521.png 1024w, https:\/\/francescocapuzzi.com\/wp-content\/uploads\/2026\/07\/KPI_def-768x390.png 768w, https:\/\/francescocapuzzi.com\/wp-content\/uploads\/2026\/07\/KPI_def-1536x781.png 1536w, https:\/\/francescocapuzzi.com\/wp-content\/uploads\/2026\/07\/KPI_def-2048x1041.png 2048w\" sizes=\"auto, (max-width: 2510px) 100vw, 2510px\" \/><\/a><\/figure><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\"><h3 style=\"font-style:normal;font-weight:700;padding-top:0;padding-bottom:0\" class=\"wp-block-post-title has-large-font-size has-montserrat-font-family wp-container-content-9cfa9a5a\"><a href=\"https:\/\/francescocapuzzi.com\/index.php\/2026\/07\/22\/i-kpi-da-monitorare-nel-viaggio-della-cliente\/\" target=\"_self\" >I KPI da monitorare nel viaggio della cliente<\/a><\/h3><\/div>\n<\/div>\n\n\n\n<div style=\"height:var(--wp--preset--spacing--10);width:0px\" aria-hidden=\"true\" class=\"wp-block-spacer wp-container-content-5cee9cb3\"><\/div>\n<\/div>\n\n<\/li><li class=\"wp-block-post post-656 post type-post status-publish format-standard has-post-thumbnail hentry category-come-vendere-di-piu-ai-clienti-esistenti\">\n\n<div style=\"height:1rem;width:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-3a88641f wp-block-group-is-layout-flex\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-3a88641f wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\"><figure style=\"padding-top:0\" class=\"wp-block-post-featured-image\"><a href=\"https:\/\/francescocapuzzi.com\/index.php\/2026\/07\/14\/il-viaggio-della-cliente-la-mappa-in-8-fasi-per-chi-vende-servizi\/\" target=\"_self\" ><img loading=\"lazy\" decoding=\"async\" width=\"1376\" height=\"768\" src=\"https:\/\/francescocapuzzi.com\/wp-content\/uploads\/2026\/07\/Il-viaggio-della-cliente2.png\" class=\"attachment-full size-full wp-post-image\" alt=\"Il viaggio della cliente: la mappa in 8 fasi per chi vende servizi\" style=\"width:100%;height:auto;width:100%;object-fit:contain;\" srcset=\"https:\/\/francescocapuzzi.com\/wp-content\/uploads\/2026\/07\/Il-viaggio-della-cliente2.png 1376w, https:\/\/francescocapuzzi.com\/wp-content\/uploads\/2026\/07\/Il-viaggio-della-cliente2-300x167.png 300w, https:\/\/francescocapuzzi.com\/wp-content\/uploads\/2026\/07\/Il-viaggio-della-cliente2-1024x572.png 1024w, https:\/\/francescocapuzzi.com\/wp-content\/uploads\/2026\/07\/Il-viaggio-della-cliente2-768x429.png 768w\" sizes=\"auto, (max-width: 1376px) 100vw, 1376px\" \/><\/a><\/figure><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\"><h3 style=\"font-style:normal;font-weight:700;padding-top:0;padding-bottom:0\" class=\"wp-block-post-title has-large-font-size has-montserrat-font-family wp-container-content-9cfa9a5a\"><a href=\"https:\/\/francescocapuzzi.com\/index.php\/2026\/07\/14\/il-viaggio-della-cliente-la-mappa-in-8-fasi-per-chi-vende-servizi\/\" target=\"_self\" >Il viaggio della cliente: la mappa in 8 fasi per chi vende servizi<\/a><\/h3><\/div>\n<\/div>\n\n\n\n<div style=\"height:var(--wp--preset--spacing--10);width:0px\" aria-hidden=\"true\" class=\"wp-block-spacer wp-container-content-5cee9cb3\"><\/div>\n<\/div>\n\n<\/li><\/ul><\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Consulente Strategico di Customer Experience e Customer Data Analysis Aiuto freelance e partite iva che vendono servizi a identificare cosa conta maggiormente per i propri clienti, per allineare aspettative e offerta e vendere di pi\u00f9. Raccolgo e analizzo i veri feedback dei clienti per migliorare quello che davvero influenza il riacquisto, trasformando informazioni in azioni [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"homepage","meta":{"iawp_total_views":6,"footnotes":""},"class_list":["post-31","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Homepage - Francesco Capuzzi<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/francescocapuzzi.com\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Homepage - Francesco Capuzzi\" \/>\n<meta property=\"og:description\" content=\"Consulente Strategico di Customer Experience e Customer Data Analysis Aiuto freelance e partite iva che vendono servizi a identificare cosa conta maggiormente per i propri clienti, per allineare aspettative e offerta e vendere di pi\u00f9. 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